1. Scope of Services
Revex provides end-to-end Revenue Cycle Management (RCM) services to healthcare providers across the United States. This includes but is not limited to:
Medical billing and coding
Insurance eligibility verification
Denial management and AR follow-up
Patient billing and support
Provider credentialing
Data reporting and analytics
Virtual assistant support
All services are provided under HIPAA-compliant processes and documented Service Level Agreements (SLAs) where applicable.
2. Eligibility
To use our services, you must:
Be a licensed healthcare provider, clinic, or medical organization
Have the authority to share PHI, PII, and billing data with third-party vendors under HIPAA
Agree to our privacy and security protocols
We reserve the right to refuse service to anyone who does not meet these requirements.
3. Data Protection & Privacy
Revex adheres strictly to HIPAA regulations and implements safeguards to protect your data, including:
Role-based access control
Secure file transfers and encrypted storage
Signed Business Associate Agreements (BAAs)
Regular audits and compliance training
For more information, refer to our [Privacy Policy] page.
4. Software & System Compatibility
Revex supports over 99% of major EHRs, practice management systems, and clearinghouses. We are not responsible for software functionality outside our scope of work or third-party downtimes.
System integration, onboarding, or migration services must be discussed prior to engagement.
5. Pricing & Payment Terms
Revex offers flexible pricing models:
Performance-Based (Percentage of Collections): 3%–10%
Hourly Model (Full-Time Equivalent Support): Starting at $15/hr
All pricing is discussed and agreed upon in writing. No hidden fees apply. Payment terms, invoicing cycles, and refunds (if applicable) are outlined in the individual service agreement.
6. Client Responsibilities
Clients agree to:
Provide accurate and timely data for billing and credentialing
Cooperate during onboarding, audits, or claim follow-ups
Maintain all necessary licenses and legal compliance on their end
Refrain from sharing unauthorized third-party data or PHI
7. Limitation of Liability
Revex will not be held liable for:
Claims delayed or denied due to incomplete/inaccurate client data
Software downtime caused by external systems
Third-party collection actions initiated independently by clients
Indirect or incidental damages beyond the value of the contract
8. Intellectual Property
All content, branding, software code, and service frameworks provided by Revex remain the property of Revex Inc. You may not reuse, replicate, or redistribute our materials without prior written consent.
9. Modifications
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services or website implies acceptance.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, USA, without regard to its conflict of law provisions.
11. Contact
If you have any questions regarding these terms, please contact:
Revex Inc.
📍 5334 Walnut View Dr, Mason, OH 45040
📞 +1 615-924-4003
📧 info@revexincorp.com